Privacy and Data Protection Policy for Cloud9 Travel
At Cloud9 Travel, your privacy is our priority. We fully respect your right to privacy and are committed to safeguarding your personal information.
Data Collection: What Information Do We Gather?
Our primary aim in collecting personal information is to enhance your online experience and provide personalised services tailored to your needs. The information we collect helps us monitor and improve our services, and, with your consent, allows us to offer relevant services directly to you.
When you visit our website, two levels of information may be retained:
- General Statistical Information: Collected on an aggregate basis, this non-specific data helps us understand visitor trends and improve our website’s performance.
- Personal Information: Provided voluntarily by you, this data is used solely by Cloud9 Travel to fulfil the purposes for which it was given, such as making enquiries, processing bookings, verifying your identity, and delivering relevant travel information.
We respect your privacy and will never disclose your personal information to third parties without your explicit consent.
Cookies: What Are They and How Do We Use Them?
Cookies are small text files stored on your device by our website. These cookies help us remember your preferences and enhance your browsing experience on subsequent visits.
While cookies typically do not contain personal information, they allow us to track usage patterns, manage website capacity, and understand which areas of our site are most popular. This information is crucial for improving site functionality and user experience.
How We Use Cookies:
- Analysing Website Usage: To better understand how users interact with our site.
- Recognising You: To remember your preferences.
- Enhancing Customer Functionality: To ensure a smooth and personalised browsing experience.
By using our website, you agree to the use of cookies as outlined in this policy.
For further information on how we protect your privacy and handle your data, please refer to our detailed Privacy Notification or contact us directly.
